Cookie Policy

Horloge Outlet B.V.

Applies to: horlogeoutlet.nl, outletuhren.com, outletwatchstore.com

Effective Date: 30 June 2025

Version: 1.0

1. Purpose of This Policy

We believe in being transparent about how we use cookies and similar technologies on our websites. This Cookie Policy explains how Horloge Outlet B.V. (referred to as “Horloge Outlet”, “we”, “us” or “our”) uses cookies and similar tracking technologies when you visit or interact with our websites listed above (“Websites”). It complements our Privacy Policy and should be read together with it. We follow applicable EU privacy regulations (such as the GDPR and national laws implementing the ePrivacy Directive) which require us to inform you about cookies and obtain your consent for non-essential cookies.

2. What Are Cookies?

Cookies are small text files that a website places on your computer, smartphone or tablet when you visit. They enable the site to recognize your device and remember certain information about your visit (for example, whether you are logged in, what’s in your shopping cart, or your language preferences). Cookies can be set by the website you’re visiting (first-party cookies) or by third-party services that the site uses (third-party cookies). They also have varying lifespans: session cookies are temporary and get deleted when you close your browser, while persistent cookies remain on your device for a longer period or until you delete them.

We also use similar tracking technologies alongside cookies – for instance, pixels, web beacons, or local storage – which function in a comparable way by storing or retrieving information on your device. For simplicity, we refer to all these technologies as “cookies” in this Policy.

Some cookies are essential for our Websites to function properly, while others are not essential but help us improve your experience or personalize content/ads. In the sections below, we explain why we use cookies and which types we deploy.

3. Why We Use Cookies

We use cookies for several purposes, including to:

• Ensure functionality & security: These cookies are necessary for the basic operation and security of our site. For example, they remember your session so you stay logged in, keep track of items in your shopping cart, enable checkout, and help protect our Websites against fraud and attacks.
• Improve performance: These cookies collect aggregated analytics about how visitors use our site. They help us understand which pages are visited, how users navigate, and where we can improve the layout, content, or performance of our Websites (for instance, page loading speed). This data is collected in an anonymized form (e.g. through Google Analytics or Hotjar) and helps us enhance usability.
• Personalize marketing: These cookies help us deliver content and advertisements that are more relevant to your interests. They track your browsing behavior on our site so that, for example, we can show you tailored ads on third-party websites or social media after your visit. We use tools like Google Ads, the Meta (Facebook) Pixel, and Klaviyo for this purpose.
• Meet contractual obligations (affiliate tracking): We may use cookies to track referrals from our affiliate partners. This allows us to recognize when an affiliate has referred you to our site so we can reward them with a commission as per our agreements.

Cookies that are used for performance analysis, advertising/targeting, and social media integration are not strictly necessary for our site to function. We will only set these optional cookies if you give consent via our cookie banner. (See the Managing Your Cookie Preferences section below on how to control this.)

4. Categories of Cookies We Deploy

For clarity, we group the cookies used on our Websites into the following categories:

Category	Description	Example Providers	Typical Lifespan
Strictly Necessary	These cookies are required for the Websites to operate properly. They enable core functionality like shopping cart, user login, and site security. You cannot disable them in our systems because the site won’t work without them.	Shopify platform, Cloudflare security	Session to 1 year
Functional	These cookies allow the site to remember choices you make (such as your language, currency, or items on a wishlist) to provide enhanced, more personal features. They may also include cookies that enable certain features like customer reviews or chat support.	Shopify, Klaviyo (email integration)	1 day to 1 year
Analytics / Performance	These cookies help us understand how visitors interact with our site. They collect information anonymously and report trends (like number of visitors, which pages are popular, how users move around the site). We use this data to improve the user experience.	Google Analytics 4, Hotjar	Session to 2 years
Advertising / Targeting	These cookies are used to deliver advertisements more relevant to you and your interests. They can also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. They track your browsing across our site (and potentially other sites) to build a profile of your interests.	Google Ads, Meta (Facebook) Pixel, TikTok Ads	Session to 2 years
Social Media	These cookies are set by social media services and plugins we have integrated into the site (e.g. Facebook, Instagram, YouTube). They enable you to share our content via social networks or log in using your social media account. They may also track your browser across other sites to build a profile of your interests.	Meta (Facebook), YouTube	Session to 6 months

 

Important: Cookies in the Advertising, Analytics/Performance, and Social Media categories are optional and will only be set with your consent via our cookie consent banner. When you first visit, none of those cookies will be active unless you choose “Accept All” or enable the specific categories through the “Customize” settings on the banner . If you choose to Reject non-essential cookies, we will not set any cookies in those optional categories.

5. Detailed Cookie List

Below is an illustrative (but not exhaustive) list of specific cookies we commonly use on our Websites, along with their provider, purpose, and expiration. Please note that service providers may change their cookie names and usage over time. For the most up-to-date and comprehensive list, you can check our on-site Cookie Settings panel at any time (the real-time cookie list there takes precedence over the examples listed here).

Cookie Name	Provider	Purpose	Expiry
cart	Shopify (first-party)	Remembers the contents of your shopping cart, allowing you to continue shopping and proceed to checkout.	14 days
_shopify_sa_p	Shopify	Used for Shopify analytics relating to marketing and referrals (helps track how you found our store, e.g. an affiliate link).	30 minutes
__cf_bm	Cloudflare	A security cookie used by Cloudflare to distinguish between humans and bots. Helps protect the site from malicious bots.	30 minutes
_pandectes_gdpr	Pandectes (Consent Tool)	Stores your cookie consent preferences (which categories you accepted or rejected) so that the site remembers your choices on future visits.	1 year
_ga	Google Analytics	Distinguishes unique users for analytics purposes (assigns a random ID to each visitor) . This helps count visits and understand user behavior on the site.	2 years
_gid	Google Analytics	Works with _ga to distinguish users and generate statistical data on website use (resets more frequently for daily tracking) .	24 hours
_fbp	Meta (Facebook) Pixel	Identifies browsers for delivering advertising and site analytics by Facebook. Used to deliver personalized ads to users who have visited our site .	3 months
hjSessionUser_{ID}	Hotjar	Sets a unique ID for the session. This keeps the session consistent (anonymously) for performance analysis and helps us see aggregate user experience (e.g. heatmaps, recordings) on our site.	1 year
klaviyoOnsite	Klaviyo	Tracks on-site behavior (e.g. pages visited, actions taken) for email personalization and analytics. Helps us tailor our email marketing content based on your interactions on the site.	1 year

Important: Cookies in the Advertising, Analytics/Performance, and Social Media categories are optional and will only be set with your consent via our cookie consent banner. When you first visit, none of those cookies will be active unless you choose “Accept All” or enable the specific categories through the “Customize” settings on the banner . If you choose to Reject non-essential cookies, we will not set any cookies in those optional categories.

5. Detailed Cookie List

Below is an illustrative (but not exhaustive) list of specific cookies we commonly use on our Websites, along with their provider, purpose, and expiration. Please note that service providers may change their cookie names and usage over time. For the most up-to-date and comprehensive list, you can check our on-site Cookie Settings panel at any time (the real-time cookie list there takes precedence over the examples listed here).

Cookie Name	Provider	Purpose	Expiry
cart	Shopify (first-party)	Remembers the contents of your shopping cart, allowing you to continue shopping and proceed to checkout.	14 days
_shopify_sa_p	Shopify	Used for Shopify analytics relating to marketing and referrals (helps track how you found our store, e.g. an affiliate link).	30 minutes
__cf_bm	Cloudflare	A security cookie used by Cloudflare to distinguish between humans and bots. Helps protect the site from malicious bots.	30 minutes
_pandectes_gdpr	Pandectes (Consent Tool)	Stores your cookie consent preferences (which categories you accepted or rejected) so that the site remembers your choices on future visits.	1 year
_ga	Google Analytics	Distinguishes unique users for analytics purposes (assigns a random ID to each visitor) . This helps count visits and understand user behavior on the site.	2 years
_gid	Google Analytics	Works with _ga to distinguish users and generate statistical data on website use (resets more frequently for daily tracking) .	24 hours
_fbp	Meta (Facebook) Pixel	Identifies browsers for delivering advertising and site analytics by Facebook. Used to deliver personalized ads to users who have visited our site .	3 months
hjSessionUser_{ID}	Hotjar	Sets a unique ID for the session. This keeps the session consistent (anonymously) for performance analysis and helps us see aggregate user experience (e.g. heatmaps, recordings) on our site.	1 year
klaviyoOnsite	Klaviyo	Tracks on-site behavior (e.g. pages visited, actions taken) for email personalization and analytics. Helps us tailor our email marketing content based on your interactions on the site.	1 year

Note: The actual cookies on your browser may include additional ones or slight name variations (for example, Hotjar may set several cookies like hjSessionUser_{siteID} and others for its operation, and Klaviyo may set multiple cookies to manage user preferences). We continuously monitor and update our cookie usage. For the most accurate information, refer to the Cookie Settings panel on our site, which dynamically lists all cookies in use at any given time.

6. Managing Your Cookie Preferences

You have control over how cookies are used during your visits to our Websites. When you first visit, you’ll see our cookie consent banner. This banner gives you a few choices:

• Accept All: This will allow all cookies categories (including optional analytics, advertising, and social media cookies) to be set and used as described.
  
  
• Reject Non-Essential: This will decline all cookies that are not strictly necessary. Only the cookies that are essential for the site’s core functionality (see Strictly Necessary category above) will be used.
  
  
• Customize Settings: This option lets you choose which categories of optional cookies you want to allow. You can toggle categories on or off according to your preferences (for example, you might enable analytics but disable advertising cookies). We will only set the categories you have explicitly allowed.

Even after you’ve made an initial choice, you can always change your mind later. We provide a Cookie Settings panel accessible at any time via a link in the footer of our Websites (usually labeled “Cookie Settings” or “Privacy Settings”). Through this panel, you can withdraw your consent entirely or modify your selections for different cookie categories. Any changes you make will be applied immediately (for example, if you previously accepted marketing cookies and then decide to disable them, our site will stop using those cookies and cease related data collection).

In addition to using our banner and settings panel, you have other tools to manage cookies:

• Browser Controls: You can configure your web browser to delete or block cookies globally or on a per-site basis. Most browsers allow you to see what cookies are stored and to clear them either all at once or individually. You can usually find these controls in your browser’s Settings or Preferences menu (often under sections like “Privacy & Security” or “Cookies and site data”). For convenience, we’ve provided some paths to find cookie settings in popular browsers in section 6.1 below.
• Third-Party Opt-Out Tools: Certain third parties provide their own opt-out mechanisms. For example, if you don’t want Google Analytics to collect data in your browser, you can install the official Google Analytics Opt-out Browser Add-on. For interest-based advertising preferences, you can adjust settings on platforms like Google and Meta: use Google Ad Settings to control personalized ads by Google, or your Facebook/Meta Ads Preferences to control how Meta shows you ads. These tools give you more granular control over advertising outside of our Websites.
  
  

Keep in mind that if you choose to block all cookies via your browser (including necessary cookies), certain essential features of our site may not function properly. For instance, you might not be able to add items to your cart, log in to your account, or proceed through checkout if essential cookies are disabled. However, if you disable only third-party or non-essential cookies, our site should generally still allow you to browse and make purchases without personalization or analytics running. In other words, you can still place orders if you’ve opted out of analytics/advertising cookies – you just might not enjoy the full personalized experience.

6.1 Browser-Specific Instructions

Every browser has a slightly different way to manage cookies. Here are quick pointers for some common browsers on how to find the cookie management settings (please note that the exact path might vary depending on your browser version and device):

• Google Chrome: Go to Settings → Privacy & Security → Cookies and other site data. Here you can block or allow cookies and see stored cookies.
• Mozilla Firefox: Go to Options (or Preferences on Mac) → Privacy & Security → look for the Cookies and Site Data section. You can clear data or manage exceptions from there.
  
• Safari (Mac/iOS): Go to Preferences → Privacy. You’ll see options to Block all cookies or manage website data (which allows you to remove specific site cookies).
• Microsoft Edge: Go to Settings → Cookies and Site Permissions → Manage and delete cookies and site data. You can view and clear cookies, and set cookie preferences.
  
• Opera: Go to Settings (or Preferences) → Privacy & Security → Cookies and site data. You can choose how Opera handles cookies and see what’s stored.

Note: If you use a different browser (or an updated version of one listed above), please refer to that browser’s support site or help documentation for the latest instructions. You can usually find the cookie settings by searching within the browser’s settings for “cookies”. Also, remember that if you use multiple browsers or devices, you’ll need to set your cookie preferences on each one.

Lastly, there are industry websites like YourOnlineChoices.eu where you can manage preferences for many advertising cookies across different websites. These can be useful to make broad opt-outs for targeted ads.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the law, changes in our cookie practices, or for other operational, legal, or regulatory reasons. If we make material changes (for example, if we start using new categories of cookies that affect your privacy), we will notify you by means of a prominent notice on our Websites – for instance, by updating the cookie banner or adding a notice on our site. We encourage you to review this Policy periodically to stay informed about how we use cookies. The Effective Date at the top of this Policy indicates when it was last revised. Whenever we update the content, we will change the Effective Date accordingly.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or how we use cookies and similar technologies, please don’t hesitate to contact us:

• Email: info@horlogeoutlet.nl
  
• Postal Address: Horloge Outlet B.V., Molenlaan 13-B, 1422 XN Uithoorn, The Netherlands
• Phone: +31 297 548 094
  
  

We value your privacy and will do our best to address any questions you have. Thank you for visiting our Websites and reviewing our Cookie Policy. Your trust is important to us, and we are committed to protecting your personal data while providing a user-friendly online experience.